More details of the University’s Support Services may be accessed via the Crucial Guide. Remember, if you aren't sure who to approach about a problem, you can speak to your academic advisor (personal tutor), or staff in the Education Office. We can listen to your problems and suggest the most appropriate service to offer you more specialised advice.
If you are in University accommodation contact the Accommodation Office Tel: 0161 275 2888 Email: accommodation@manchester.ac.uk
For information about private Halls of Residence or room, flat or house rentals contact Manchester Student Homes Tel: 0161 275 7680 Email: info@msh.manchester.ac.uk
If you are in private rented accommodation and having problems with your landlord, the Student Union Advice Centre and the University's free Legal Advice Centre may be able to help.
The University has childcare facilities on campus, but there are long waiting lists. More information about childcare can be found on the Crucial Guide website.
The Counselling Service is available for all University of Manchester students (undergraduate, postgraduate or research students) and all members of staff. It is free of charge and consists of a team of professional counsellors with extensive experience of helping people cope better with all kinds of personal problems affecting their work or well-being.
As well as individual counselling they offer a range of groups and workshops in which you can learn new personal skills or better ways of coping with particular issues. Recent workshops include coping with exam stress, managing low mood and assertiveness training.
The service is open 9.00 am to 5.00 p.m. Monday to Friday all year round except public holidays. You can contact the office in person on the fifth floor of Crawford House (building number 31 on the campus map), by phone 0161 275 2864 or by email
Other people who can help, especially out of working hours, include:
The Samaritans 08457 909090
CALM (Campaign Against Living Miserably) 0800 585858
Nightline 0161 275 2983/4.
NHS Direct 0845 46 47
MRI A&E department 0161 276 4147 - when there is serious risk of harm to self or others
The University Careers Service can help you to find part time employment, vacation placements and when you enter your final year prepare your CV and applications for full time work and to research job opportunities. In addition the Service runs several job fairs across Manchester throughout the year.
The University has a Disability Support Office (DSO), whose aim is to assist students, both prospective and current, to identify their needs whilst studying at the University.
In addition, the School has a Disability Support Officer, Abigail Webb, who co-ordinates support arrangements for all undergraduate students. Abigail is available to discuss support needs with individual students via email appointment or by visit to the Education Office, Room G.020.
The International Advice Team are part of the Student Services Centre and are available to assist with all areas of your study at Manchester. They can be contacted through the SSC.
The International Society is a busy centre for international students based in the Greater Manchester area. It is located on Oxford Road (see map of campus). Manchester has more students from abroad than anywhere else in Britain, other than London, and International Society members come from all over the world. In fact, there were students from more than 130 different countries last year - so it's a good place to make friends and contacts during your stay here.
Students who require assistance with English Language should consult the University’s Language Centre. The Centre provides language courses which cover areas such as academic writing, public speaking, pronunciation and grammar as well as an academic writing tutorial service.
The Burlington Society is the University society for mature and postgraduate students. They have their own facilities in the Burlington Rooms, next to the John Rylands University Library. Facilities include a bar, common room (quiet, non-smoking, with free tea and coffee facilities for members), and a vegetarian cafe. The Society organises events and activities on Thursday and Friday evenings during term time. In addition there are smaller groups for theatre and film visits, music, football, squash and others.
Police Liaison and On-Campus Security
The University Police Liaison Office is located on the first floor of the old wing of the Dover Street Building.
PC Schofield and his colleagues run drop-in sessions every Thursday between 4pm and 6pm in term time. They can also be contacted on: 0161 275 7042.
The answerphone is checked daily. Please note that to report a theft, student must go into a police station.
The University of Manchester employs its own 24/7 security service, which consists of 90 security officers operating in uniform on 4 shifts. The security officers patrol the academic and residential campus areas on foot and in marked security vehicles to ensure the safety of students, staff and visitors. The security service monitors fire and intruder alarms and respond to all emergencies. Security officer are in trained in first aid and are always available to offer security advice and support.
In addition, the University campus areas are covered by a large number of CCTV cameras, which are monitored 24 hours.
The security service can always be contacted on 0161 306 9966
Details of services, facilities and all places of worship (Christian and non-Christian) adjacent to the University are available here
These two advisors can be found in the Atrium, 1st floor University place. You can book appointments in person, by email or telephone (0161 275 3033).
Whilst studying at the University of Manchester it is essential that you register with a local General Practitioner. A list of GP practices can be obtained from the Student Health Centre, any University hall of residence or a local pharmacy.
Student Services Centre
The SSC is the University's point of contact for most of the tasks you need to carry out during your time here as a student, including registration/fees, documentation, loans and grants, exams and graduation. Burlington Street and Sackville Street sites will be open 10am to 4.00pm from Monday to Friday. Contact details are:
The Students Union has advisers who can help with any matter ranging from finances to housing, academic appeals and beyond. On the South Campus, the Advice Centre is on the first floor in the Student Union Building, and is open Monday to Friday, 9.30 am to 4.30 pm, term time and vacation. There is no need to make an appointment.